All guides

Healthcare · Expat Guide

Emergency numbers and practical help

Important contacts for safety and support

Healthcare · Slavia Health Care Expat Guide

Before you act: This guide is informational. Official immigration rules, insurer terms and coverage eligibility may change. Verify current details with the relevant Czech authority and the insurer.

GUIDE 1 / 3

Save the essential numbers

  • In Czechia 112 reaches the European emergency service, 155 the ambulance service, 158 the Police of the Czech Republic and 156 the municipal police.
  • Choose 155 for urgent medical needs; use 112 if you need emergency coordination or are unsure which service to request.
  • Keep the number for your embassy and insurer with your other emergency contacts.

GUIDE 2 / 3

Help with non-medical crises

  • University counseling, regional integration centres and specialist support services can help with practical, social or personal difficulties.
  • Check their official websites for current hours, language availability and crisis contacts.
  • If you are in immediate danger, contact emergency services.

GUIDE 3 / 3

Lost documents

  • Contact police and your embassy if a passport is lost or stolen, and check reporting duties for any residence card.
  • Keep digital copies of important documents in a secure place.
  • Use the Ministry's current guidance for replacement procedures and deadlines.

Ready to explore your insurance options?

Check your insurance eligibility, estimate a price if private cover is appropriate, and complete any application on Slavia’s official platform.

More in Healthcare

Public vs. commercial health insuranceFind an English-speaking doctorEmergency Medical Care in Czechia: After-Hours Guide
Explore all guides