Healthcare · Expat Guide
Find an English-speaking doctor
GPs, specialists, assistance and getting an appointment
Before you act: This guide is informational. Official immigration rules, insurer terms and coverage eligibility may change. Verify current details with the relevant Czech authority and the insurer.
Need an English-speaking doctor?
Open our doctor finder to choose a type of care and city, search Google Maps and consult Slavia’s published partner-facility reference list.
Find a Doctor Near You Confirm language availability, appointments and insurance coverage before visiting.Call Slavia assistance first
Ask for help finding a suitable medical facility and whether your specific treatment requires approval or advance payment. Have your policy number ready.
24/7 assistance · For medical emergencies, call 155 instead.How to arrange your appointment
- 1
Choose the right care
For an ordinary illness, try a general practitioner (praktický lékař). For children, choose a pediatrician. A referral may be needed for some specialists.
- 2
Confirm English and availability
Ask: “Do you have an English-speaking doctor and are you accepting new patients?” Online search results do not guarantee either.
- 3
Check insurance before treatment
Give Slavia assistance your policy number and describe the planned visit. Ask about a contracted provider, pre-approval, direct billing, exclusions and possible upfront charges.
- 4
Book and prepare
Confirm appointment time and address. Bring your passport or ID, insurance card/certificate, medication list and relevant reports.
- 5
Keep your paperwork
If you pay, ask for an itemised invoice, proof of payment and medical report. Follow the insurer’s claims instructions.
Useful places to search
Not sure what to say on the phone?
“Hello, I have Slavia health insurance and I need an English-speaking doctor in [city]. My policy number is [policy number]. Could you help me find a suitable provider and confirm whether my visit is covered and whether I need approval before treatment?”
Will the doctor charge me?
Being listed online, speaking English or appearing in a provider list does not guarantee a free visit. Direct billing depends on your policy, the facility and the service provided. Private and premium services may involve additional fees. Check with Slavia before non-emergency treatment.
Ask explicitly whether you should pay upfront, whether prior authorisation is needed, and how to claim reimbursement if applicable.
Quick answers
Do all English-speaking doctors accept Slavia insurance?
No. Speaking English and accepting a particular insurance product are separate matters. Check directly with the provider and Slavia assistance.
Can I book a specialist without visiting a GP?
Some specialists offer direct appointments; others may require a referral or prior approval. Confirm requirements with the clinic and insurer before booking.
What should I do if I cannot find a doctor accepting patients?
Call Slavia assistance with your city, symptoms and insurance number. You can also ask university international offices about local providers, but insurance coverage must still be verified.
Can I use online consultations?
Telemedical services may be available depending on the product and service conditions. Ask your insurer which consultations are included before relying on them.
Practical guide reviewed October 2026. Clinics, language availability and acceptance of new patients change. Always check current details.
Find the right doctor and assistance
Use the doctor finder and contact your insurer’s assistance line to check provider availability and coverage.